PIH Health Mission, Vision, and Values

Our Mission

To improve the health and wellness of our communities

Our Vision

The first choice for care

Our Values

Patients first
Quality and service excellence
Teamwork
Integrity
Compassion
Accessible

Leadership Message

Built to Evolve. Focused on Care.

Charlotte Weaver PhD RN

Chair, PIH Health Board of Directors

James R. West

President and Chief Executive Officer, PIH Health

Welcome to PIH Health’s Fiscal Year (FY) 2025 Annual Report. This report highlights the progress we have made over the past year—showcasing our dedication to patient-centered care, innovation, and service to our patients and community.

At the start of the year, PIH Health Whittier Hospital celebrated 50 years of lifesaving care in its Neonatal Intensive Care Unit, and later, PIH Health Downey Hospital marked its 105th anniversary. Looking ahead, we are excited to honor PIH Health Good Samaritan Hospital’s 140th Anniversary in November 2025 as the oldest hospital in Los Angeles. These milestones reflect a meaningful legacy of compassion, expertise, and vital care for all our patients—from the tiniest baby to every generation that follows.

This year also presented both challenges and opportunities that tested our organization and reinforced the strength and dedication of our people. From responding to a systemwide cyberattack and addressing the impacts of the nationwide IV shortage to navigating regional wildfires and changes in healthcare and federal policies, our physicians, staff, and volunteers remained focused on delivering safe, high-quality care when it was needed most. Their steadfast dedication demonstrates the depth of PIH Health’s commitment to those we serve, even in the most complex circumstances.

A defining achievement this year was the launch of our five-year strategic plan (FY 2025–2029), a comprehensive roadmap for our future. This plan guides our organizational priorities and empowers us to expand access and enhance the patient experience. Since its launch, we have already made measurable progress—initiating the development of new facilities, strengthening patient services, and opening innovative programs designed to meet evolving community needs. The plan also encourages collaboration across teams and departments, ensuring every member of PIH Health contributes to shaping a responsive, agile healthcare system. Equally meaningful was the refreshing of our Mission, Vision, and Values, which provide a foundation for every decision and interaction, reinforcing the principles that unify our teams and guide our work. The organization also committed to the implementation of a new electronic health record, powered by Epic, which will enable us to provide better care and enhance the patient experience far into the future.

Our organization should be proud of what we have accomplished together this year. Guided by our purpose, driven by the dedication of our teams, and informed by a clear strategic direction, PIH Health is well-positioned to continue to evolve, advancing healthcare excellence while keeping patient care at the center of all we do.

Quick Facts & Statistics

PIH Health Enterprise

PIH Health Locations

3 hospitals, 37 medical offices

Total Number of Licensed Hospital Beds

1,130

Hospital visits

575,456 (includes inpatient admissions and outpatient visits)

Employees

8,527

Volunteers

1,364

Service AREA Population

Approximately 3 million
residents in Los Angeles and Orange Counties

PIH Health Downey Hospital

Licensed Hospital Beds

199

Employees

1,361

Medical Staff

487

Volunteers

324

Hospital Visits

8,922 inpatient admissions
111,760 outpatient visits

SURGICAL VOLUME

1,115 inpatient
2,832 outpatient

Emergency Department Visits

62,731

PIH Health Good Samaritan Hospital

Licensed Hospital Beds

408

Employees

1,455

Medical Staff

611

Volunteers

263

Hospital Visits

11,078 inpatient admissions
98,552 outpatient visits

Births

1,103

SURGICAL VOLUME

1,591 inpatient
3,924 outpatient

Emergency Department Visits

45,793

PIH Health Whittier Hospital

LICENSED HOSPITAL BEDS

523

EMPLOYEES

3,927

Medical Staff

740

volunteers

970

Hospital Visits

21,622 inpatient admissions
323,522 outpatient visits

BIRTHS

2,199

SURGICAL VOLUME

6,580 inpatient
15,128 outpatient

EMERGENCY DEPARTMENT VISITS

79,510

PIH Health Physicians

PIH Health Physicians Locations

37 medical offices,
‍7 urgent care centers

Total Medical Office Visits

814,681

Employees

1,285

Medical Group Physicians

282

Advanced Practice Providers

100

INDEPENDENT CONTRACTORS

108 physicians
21 advanced practice providers

IPA PHYSICIANS

700

Residents

PIH Health Post-Acute Care Services

Employees

556

Home Health

7,837 patients
130,879 visits

Hospice

631 total patients

1,620 inpatient days

30,872 outpatient days

19,733 outpatient visits

PIH HEALTH GOOD SAMARITAN HOSPITAL ACUTE REHABILITATION UNIT

5,231 inpatient days

PIH HEALTH GOOD SAMARITAN HOSPITAL TRANSITIONAL CARE UNIT

7,134 inpatient days

PIH HEALTH WHITTIER HOSPITAL
ACUTE REHABILITATION UNIT

3,361 inpatient days

PIH HEALTH WHITTIER HOSPITAL TRANSITIONAL CARE UNIT

9,161 inpatient days

Over the past year, PIH Health has continued to advance as an organization.
Following are some of the highlights from FY 2025.

FORWARD INNOVATION AND ACCESS

PIH Health Achieves Major Milestone with Barostim Therapy for Heart Failure Patients

In October 2024, PIH Health Good Samaritan Hospital became the first hospital on the west coast to treat its 50^th heart failure patient with Barostim Baroflex Activation Therapy. Barostim is a state-of-the-art therapy that works by sending electrical pulses to stimulate baroreceptors in the carotid artery, rebalancing the nervous system and enhancing heart function. This minimally invasive treatment offers a safer, more accessible option for patients who may not qualify for other therapies, bringing new hope to those battling heart failure. PIH Health Good Samaritan Hospital has been a leader in adopting this cutting-edge treatment, which delivers advanced, lifesaving care. Achieving this milestone highlights the expertise of the medical team and their dedication to pioneering heart care.

Pioneering the Future of Surgery with the da Vinci 5 Robotic System

On April 18, 2025, PIH Health performed its first procedure using the da Vinci 5 robotic surgical system at our Whittier hospital, marking a major step in minimally invasive surgery. The da Vinci 5 supports a wide range of urologic, thoracic, colorectal, general, and gynecologic procedures. The system offers enhanced 3D visualization, greater instrument precision, and advanced surgical analytics, enabling physicians to perform complex procedures more efficiently and with improved patient outcomes.

The investment in the da Vinci 5 robotic surgical system underscores PIH Health’s dedication to innovation and excellence in patient care, and we are proud to offer our patients access to the most advanced surgical technology available today.

Expanding Access to Care Through New and Reopened Facilities

In June 2025, PIH Health reopened the Outpatient Imaging Center in downtown Los Angeles, offering advanced diagnostic services such as computed tomography (CT), magnetic resonance imaging (MRI), ultrasound, and 3D mammography to support early detection and treatment. In September 2025, PIH Health opened the Addiction Medicine and Pain Management Clinic in Whittier—providing compassionate, evidence-based care for patients managing substance use disorders and chronic pain, and expanding access to comprehensive, high-quality care across the region.

Charting the Future:
Strategic Plan and Electronic Health Record (EHR) Transformation

In June 2025, PIH Health introduced its FY 2025–2029 strategic plan, a five-year roadmap guiding the organization’s growth, innovation, and commitment to improving community health. Grounded in our renewed Mission, Vision, and Values, the plan outlines eight key goals, including expanding patient access, enhancing quality and safety, strengthening financial performance, and elevating the patient experience.

In October 2025, PIH Health will begin its transition to the Epic EHR system, the industry leader in integrated healthcare technology. This multiyear initiative will unify clinical, operational, and patient data across all sites, improving care coordination, efficiency, and patient engagement. The project is set to go live in early 2027, representing a major investment in innovation and excellence.

INVESTING IN THE FUTURE OF HEALTHCARE

PIH Health Staff Inspire Future Healthcare Professionals

PIH Health was proud to host Take Our Daughters and Sons to Work Day on Tuesday, April 22, 2025. This special event gave employees the opportunity to share their workplace with their children while inspiring the next generation of healthcare professionals. Throughout the day, kids enjoyed engaging activities, including interactive hospital tours and a department showcase where they got an inside look at the incredible work happening at PIH Health. Children explored various healthcare roles, from patient care to behind-the-scenes hospital operations, sparking curiosity and excitement about the medical field. We look forward to continuing this tradition and inspiring young minds for years to come.

‍In June 2025, PIH Health welcomed student interns in many different departments across the organization including Care Management, Enterprise Supply Chain, Environmental Services, Inpatient/Outpatient Rehabilitation Services & Wound Healing Center, Marketing Communications, Medication Management, Post-Acute Services, Volunteer Services, Emergency Department, Utilization Management, Endocrinology, Family Medicine Residency, and Group Operations. This paid internship program provided college students exposure to various fields in the healthcare industry.

In February 2025, the PIH Health Downey Hospital Surgery Department staff participated in La Serna High School’s Career Fair, engaging with over 300 students. This event provided students within insights into various healthcare careers and the diverse roles within PIH Health. The staff shared information about surgical services, discussed the importance of patient care, and highlighted the impact of healthcare professionals in the community. This initiative reflects PIH Health’s commitment to inspiring and educating future healthcare professionals by connecting with local communities and fostering interest in the medical field.

PIH Health Supports Employee Growth and Advancement

In February 2025, PIH Health employees were given the opportunity to jumpstart their careers in healthcare by applying to one of our training programs for aspiring medical assistants (MAs) or certified coder 1 apprentices. Accepted candidates attended online tuition-free classes where they learned medical assistant skills then applied their knowledge in a paid internship upon completing the required coursework. Employees who complete the MedCerts Healthcare Certifications Training Program are extended a guaranteed full-time MA position at PIH Health Physicians clinics upon completion of the program and internship. This is an example of how PIH Health supports our employees looking to transition into MA roles while continuing to care for our patients in a new capacity.

In June 2025, the PIH Health Whittier Hospital New Graduate Registered Nurse Residency Program was awarded accreditation by the American Nurses Credentialing Center (ANCC) Practice Transition Accreditation Program (PTAP). This prestigious national designation recognizes excellence in supporting new nurses as they transition into practice. ANCC PTAP accreditation is considered the gold standard for nurse residency programs, affirming that our PIH Health Whittier Hospital Nurse Residency Program meets rigorous criteria for quality, support, and professional development. This achievement reflects the unwavering dedication and collaboration of our clinical educators, nursing leaders, program faculty, content experts, preceptors, mentors, and new graduate registered nurses. Their collective efforts have created a strong and supportive foundation that empowers new nurses to succeed and thrive throughout their careers.

In September 2025, PIH Health continued its partnership with Cerritos College’s Nursing Program to train a group of employees to become registered nurses. The PIH Health-Cerritos College Work Embedded Program provides a valuable opportunity for our dedicated employees to pursue their dreams of becoming nurses, while addressing our organization’s needs amidst nursing shortages. PIH Health is proud to offer educational opportunities like this to help our aspiring employees realize their dreams and continue to grow in their roles within our organization.

ENDURING CARE FOR EVERY GENERATION

PIH Health Celebrates Years of Community Impact with Anniversary Milestones

On November 9, 2024, PIH Health Whittier Hospital celebrated 50 years of exceptional care in its Neonatal Intensive Care Unit (NICU). Staff, families, and community members gathered to commemorate half a century of lifesaving work and dedication to the hospital’s tiniest patients. Since its founding in 1974, this level 3 NICU has provided vital care to over 350 newborns annually, offering a safe haven for infants born prematurely or with other complications. Equipped with 34 beds, including two isolation rooms, the NICU at PIH Health Whittier Hospital has been a beacon of hope for families navigating the challenges of newborn intensive care. Behind this incredible effort is a team of neonatologists, perinatologists, obstetricians, specialty physicians, nurses, pharmacists, respiratory therapists, occupational therapists, social workers, and case managers—all working tirelessly to support these fragile lives. Their dedication and expertise have solidified PIH Health Whittier Hospital’s reputation as a leader in neonatal care, far exceeding conventional standards. This 50-year milestone is a testament to the resilience of countless families and the unwavering commitment of the hospital’s NICU team.

In September 2025, PIH Health Downey Hospital proudly marked its 105^th anniversary, celebrating the organization’s continued growth and innovation, guided by its mission to provide exceptional care to the patients and communities it serves. What began in 1920 as Downey Hospital with just two doctors and six beds has grown into a trusted cornerstone of the community, caring for generations of residents for more than a century.

Today, PIH Health Downey Hospital stands as a thriving center of care with 199 licensed beds powered by 1,361 employees, 487 medical staff, and 324 volunteers—providing care for more than 62,700 emergency visits, and over 8,900 inpatient admissions and 111,700 outpatient visits each year.

PIH Health extends its heartfelt gratitude to the dedicated staff, physicians, and volunteers whose commitment to caring has played a vital role in the hospital’s success and evolution and looks forward to continuing to positively impact our community in the future.

UPLIFTING OUR COMMUNITY

PIH Health Cares for its People and Community Through Support Efforts

PIH Health remains committed to supporting the emotional and spiritual well-being of employees, patients, and the broader community. Our Spiritual Care Services Department provides chaplains who offer emotional support, guidance, and safe spaces for reflection and debriefing, helping individuals navigate anxiety and distress while upholding our mission to promote health and wellness.

In June 2025, PIH Health participated in the Sidewalk CPR Day 2025 press conference held at Grand Park in downtown Los Angeles. The event, led by Los Angeles County Emergency Medical Services, brought together medical experts, first responders, and a cardiac arrest survivor to raise awareness of the importance of hands-only CPR (cardiopulmonary resuscitation). PIH Health Interventional Cardiologist Guy Mayeda MD was among the panel of medical experts that educated the public about timely intervention during cardiac emergencies.

These initiatives are just a few examples of how PIH Health continues to strengthen its role as a compassionate partner, actively uplifting the communities we serve and providing resources, support, and education to improve lives.

In March 2025, PIH Health employees, physicians, and volunteers supported wildfire relief efforts, collecting 213 duffle bags filled with essential items to support individuals and families affected by the Southern California wildfires. These donations were distributed through PIH Health community partners, including the Boys & Girls Club of the Foothills, the Boys & Girls Club of Pasadena, and the Los Angeles Centers for Alcohol & Drug Abuse, providing critical resources, comfort, and hope to those in need.

ACHIEVEMENTS

PIH Health Earns CHIME Digital Health Most Wired Recognition

In October 2024, PIH Health’s hospitals and medical group were recognized as 2024 Digital Health Most Wired recipients by the College of Healthcare Information Management Executives (CHIME).

PIH Health was awarded Certified Level 9 for Acute Care settings, rising from last year’s score of Certified Level 8, recognizing all three hospitals—PIH Health Downey Hospital, PIH Health Whittier Hospital, and PIH Health Good Samaritan Hospital. PIH Health Physicians also received a certified Level 9 for Ambulatory settings, rising from last year’s score of Certified Level 8.

This significant achievement across our entire organization was driven by ongoing improvements in our technology infrastructure and updates to our medical software systems. These enhancements have strengthened care coordination and delivery throughout our integrated health system, enabling us to better serve our patients and community.

Acute Rehabilitation Unit at PIH Health Good Samaritan Hospital Ranked in the Top 15%

In February 2025, the Acute Rehabilitation Unit at PIH Health Good Samaritan Hospital ranked in the top 15% of rehabilitation hospitals nationwide by the Uniform Data System (UDS). This recognition highlights the quality care we provide as effective, efficient, timely, and patient centered. Top performer designation is determined by UDS’ medical rehabilitation program evaluation model for approximately 900 facilities across the nation. UDS maintains the world’s largest database for medical rehabilitation outcomes.

PIH Health Receives Get With The Guidelines^® Quality Achievement Awards

In July 2025, PIH Health Downey Hospital and PIH Health Whittier Hospital earned the Get With The Guidelines^® - Stroke Gold Plus quality achievement award, while PIH Health Good Samaritan Hospital earned the Get With The Guidelines® - Stroke Silver Plus quality achievement award. All three hospitals received the Target: Type 2 Diabetes™ Honor Roll award for ensuring patients with Type 2 diabetes who might be at higher risk for complications receive the most up-to-date, evidence-based care when hospitalized due to stroke. Additionally, PIH Health Downey Hospital received the Target: StrokeSM Honor Roll Advanced Therapy award and PIH Health Whittier Hospital received the Target: StrokeSM Honor Roll Elite designation in recognition of their continued efforts to provide timely and quality care.

PIH Health Downey Hospital Recognized for Infection Prevention

In June 2025, PIH Health Downey Hospital was named one of just 339 hospitals nationwide with a zero rate of central line-associated bloodstream infections (CLABSI). This recognition comes from the Centers for Medicare & Medicaid Services using data collected by the Centers for Disease Control and Prevention’s National Healthcare Safety Network, covering July 2023 to June 2024. CLABSI prevention is a major marker of patient safety and care quality— and PIH Health Downey Hospital is leading the way by being 1 of only 42 hospitals recognized in California.

In July 2025, PIH Health Downey Hospital was recognized as one of just 514 hospitals in the United States with a zero rate of catheter-associated urinary tract infections (CAUTI). This distinction comes from the Centers for Medicare & Medicaid Services using data collected by the Centers for Disease Control and Prevention’s National Healthcare Safety Network, that covered the period July 2023 to June 2024 and includes all acute care patients. A zero CAUTI rate is a clear sign of high-quality care, effective infection prevention, and strong patient safety—and PIH Health Downey Hospital is honored to be one of only 51 hospitals recognized in California.

PIH Health Good Samaritan Hospital Wins Best of Downtown LA Awards

In August 2025, PIH Health Good Samaritan Hospital was selected as both Best Hospital and Best Place to Work in Los Angeles Downtown News’ Best of Downtown 2025 survey. This is the 24th year PIH Health Good Samaritan Hospital has received the Best Hospital distinction and sixth year in a row for the Best Place to Work. Additionally, the hospital was selected as Best Non-Profit and Best Urgent Care Reader Recommended. We are grateful to our communities and our PIH Health employees, physicians, and volunteers for their continued support of our mission to serve our patients and community and cultivate a positive workplace culture.

PIH Health Hospice Recognized as a Hospice Caregiver Experience Award Winner by SHPBest^™

In August 2025, PIH Health Hospice was recognized as a 2024 Strategic Healthcare Programs’(SHP) Best™ Hospice Caregiver Experience Award winner. This national honor places PIH Health Hospice in the top 20% of hospices across the country for the quality of care and support that caregivers report their loved ones received from our staff. PIH Health Hospice scored above the national average in every Consumer Assessment of Healthcare Providers and Systems hospice quality measure. The SHPBest™ program recognizes hospice providers who consistently deliver exceptional service to patients, families, and caregivers. This achievement reflects our team’s ongoing commitment to compassionate, high-quality care during life’s most meaningful moments.

PEOPLE OF PIH HEALTH RECOGNIZED

PIH Health was honored that many of our exemplary employees, physicians, and volunteers received public recognition during the year:

PIH Health 2025 Top Doctors Recognized

PIH Health was proud to extend congratulations to all our esteemed PIH Health Medical Group and affiliated physicians who earned recognition in various 2025 top doctor listings. We are pleased to honor the excellent work of our providers and celebrate their achievements.

Los Angeles Business Journal Top Doctors (January 2025)

Gerald Beckham MD
Brendan Cerk MD
Alexander Chow MD
Keith Cochran MD
Richard Jordan MD

Alexander Kim DO
Angelyn Moultrie-Lizana DO
Qui Vu MD
Mai-Anh Vuong-Dac MD

2025 Super Doctors (January 2025)

Syed Ali MD
Afshin Aminian MD
Keren Appel MD
Ziyad Ayyoub MD
Arthur Babakhanians MD
Margaret Bates MD
Elisabeth Brown MD
Steven Burstein MD
Jonathan Eskenazi MD
Jerry Floro MD
Alan Fong MD
Jane Frederick MD
Maryam Gholizadeh MD
Kenneth Grant MD
Dennis Holmes MD
Nina Hooshvar MD
Katherine Kim MD
Wyman Lai MD
Sepehr Lalezari MD
Francois Lalonde MD
Donald Levy MD
Jaime Lopez MD
William Luxford MD
Hossein Mahboubi MD
Douglas Matsunaga MD
Guy Mayeda MD
Jorge Minor MD

Jed Castillo MD
Brendan Cerk MD
Myra Chai MD
Thomas Chu MD
Pinal Doshi MD
Daina Dreimane MD
Christina Economides MD
Daniel Eshaghian MD
Michael Nageotte MD
Linda Nussbaum MD
Kevin Peng MD
Firas Rahhal MD
David Reinstadler MD
Damoun Rezai MD
Jonathan Saluta MD
Marc Samson MD
Ara Shafrazian MD
Donald Shaul MD
Roy Silver MD
William Slattery III MD
Blair Smart MD
Alexander Song MD
Eugene Tsai MD
Rex Winters MD
Stephen Wong MD
Katrine Zhiroff MD

Los Angeles Magazine Top Doctors (May 2025)

Ellyn Ashida MD
Anette Billings MD
Phillip Stephen Bland MD
David Boyer MD
Steven Burstein MD
Hector Ramos MD
Christina Economides MD
Mariola Ficinski MD
Ali Gheissari MD
Wesley Heartfield MD
Alexander Kim DO
Nupur Kumar DO

Guy Mayeda MD
Jorge Minor MD
George Nakashima MD
Joseph Nussbaum MD
Jonathan Saluta MD
Marc Samson MD
Lasika Seneviratne MD
Tae Shin MD
Antoine Soliman MD
Ronald Tang DO
Randal Arase MD
Lacey Zack MD

Cynthia Bennett – Technician Achievement Award

In November 2024, Cynthia Bennett CPhT CSPT was recognized by the California Society of Health-System Pharmacists with the 2024 Technician Achievement Award. The award honors her exemplary service to the pharmacy profession and dedication to advancing technician roles. As Executive Assistant to the Vice President of Medication Management and Laboratory Services at PIH Health, Cynthia has strengthened regulatory compliance, enhanced pharmacy workflows, and improved patient safety. She also shares her expertise as an instructor at Marshall B. Ketchum University and Norwalk-La Mirada Adult School, inspiring the next generation of pharmacy professionals.

Lois Bennett – Healthcare Volunteer of the Year Award

In August 2025, PIH Health Volunteer Lois Bennett received the Outstanding Healthcare Volunteer Award from the Los Angeles Business Journal. The publication’s 2025 Healthcare Leadership Awards recognize accomplishments of individuals and organizations that are making a difference. Lois has been a dedicated volunteer at PIH Health for over 22 years, contributing nearly 6,000 hours in support of patients, staff, and the community. A beloved presence at PIH Health Whittier Hospital, Lois shares her musical talents twice weekly as the hospital’s first music enrichment volunteer, uplifting patients and visitors with timeless piano melodies. Her compassion, resilience, and commitment to service continue to inspire all who know her.

Alexis Zamarripa – Women of Influence in Healthcare

In April 2025, PIH Health Downey Hospital Chief Nursing Officer Alexis Zamarripa MSN RN HACP was among 28 female healthcare leaders chosen by the Los Angeles Business Journal for their 2025 list of Women of Influence: Healthcare in recognition of her exceptional contributions. An innovative nurse leader with a strong clinical background in acute care, passion for education, and regulatory knowledge, Alexis was recognized for her dedication to advancing care and enhancing safety.

Anthony Quarles – My SoCal Hospital Hero

In November 2024, Anthony Quarles MSN RN CEN, Director of Emergency Services at PIH Health Good Samaritan Hospital, was named a My SoCal Hospital Hero by the Hospital Association of Southern California (HASC). He was one of 16 exemplary HASC member hospital employees in Southern California to receive the award and was honored at the My SoCal Hospital Heroes Award Gala. PIH Health is pleased that the healthcare community recognized Anthony for his outstanding character, authentic leadership, passion for his field, and unwavering dedication to providing excellent care to patients and the community.

Jennifer Amezcua – Winner, Los Angeles Clippers Nurse Appreciation Night Contest

In December 2025, Jennifer Amezcua, a registered nurse in the Definitive Observation Unit at PIH Health Downey Hospital, was recognized by Nurse.org and the Los Angeles Clippers. Out of six exceptional nurse finalists from across California, Jennifer received the highest number of votes, earning her well-deserved recognition for her dedication and excellence in nursing. She was honored on the court on Saturday, April 5, 2025, during the Los Angeles Clippers’ Nurse Appreciation Night ceremony.

Martin Espina – DAISY Nurse Leader Award

In September 2025, Manager of Perioperative Services at PIH Health Good Samaritan Hospital Martin Espina BSN RN earned a DAISY Nurse Leader Award in recognition of his exceptional leadership and dedication to patient care. Since joining the hospital in 2001, Martin has advanced from staff nurse to manager, guiding teams through major transitions and fostering a culture of trust, teamwork, and excellence. Known for his compassion, humility, and clinical expertise, Martin exemplifies PIH Health’s “Patients First” value and continues to inspire others.

PIH Health Good Samaritan Hospital Nursing Staffing Office – DAISY Team Award

In November 2024, the PIH Health Good Samaritan Hospital Nursing Staffing Office was recognized for making a tremendous impact by taking on the vital role of managing decedent affairs. With unwavering professionalism, this team ensures families navigating one of life’s most difficult moments are treated with dignity, respect, and care. The team expertly manages complex logistics with a balance of efficiency and empathy, alleviating the burden on medical and nursing staff while improving the overall quality of care during end-of-life transitions. By embodying the core values of nursing excellence—compassion, teamwork, and patient-centered care—the Nursing Staffing Office has enhanced hospital operations and consistently exceeds expectations.

PIH Health Good Samaritan Hospital Post Anesthesia Care Unit (PACU) – DAISY Team Award

In September 2025, the PIH Health Good Samaritan Hospital PACU earned a DAISY Team Award for their exceptional teamwork and clinical excellence. During what began as a routine surgery recovery, the team recognized subtle neurological changes in a patient, quickly called a Code Stroke, and coordinated an immediate CT scan that confirmed a major vessel blockage. Their vigilance, communication, and swift action led to lifesaving care. This award honors their extraordinary collaboration and commitment to patient safety and excellence.

Leadership Updates

PINAL DOSHI MD
PIH Health Physicians Chief Medical Officer

Pinal Doshi MD was appointed Chief Medical Officer at PIH Health Physicians (PHP) in March 2025. In his new role, Dr. Doshi is actively involved in all medical aspects of PHP operations, has medical oversight over the Management Services Organization, and works with all PIH Health Medical Group physicians and PHP affiliated physicians. Dr. Doshi has worked for multiple organizations such as Friendly Hills Medical Center, Mullikin Medical Center, and Pioneer Medical Group. He has extensive experience in managed care, medical management, utilization management, medical group operations, and hospital management, and has held multiple leadership positions within PIH Health.

DONNY FAN
‍Vice President of Information Technology

Donny Fan was appointed Vice President of Information Technology (IT) for PIH Health in September 2025, and is responsible for leading and overseeing the organization’s technology operations. Donny joined PIH Health in June 2025 and has since been collaborating closely with leadership on a series of strategic advancements within the Digital Services and Solutions Department. A seasoned technology executive with more than 30 years of experience, Donny brings a strong background in delivering innovative IT solutions for Fortune 100 companies and healthcare organizations alike. His expertise spans digital transformation, business process optimization, and information security. He has successfully led comprehensive technology initiatives designed to meet both operational needs and long-term strategic goals.

JAMES TAN LEE MD
PIH Health Downey Hospital Chief Medical Officer and System Physician Executive of Surgical Services

James Tan Lee MD was appointed Chief Medical Officer at PIH Health Downey Hospital and System Physician Executive of Surgical Services for all PIH Health hospitals in March 2025. Dr. Lee is a highly successful physician leader with proven expertise in all areas of healthcare leadership. His unique expertise in enhancing quality, efficiency, and standardization in procedural areas makes him an ideal physician executive to implement and oversee our surgical services strategic plan. Dr. Lee comes to PIH Health from Kaiser Permanente where he practiced as a vascular surgeon and general surgeon and as a physician leader elected to the Board of Directors. He also served as Area Medical Director and Chief of Staff.

KITAE KEVIN PARK MD
PIH Health Good Samaritan Hospital Chief Medical Officer

Kitae Kevin Park MD was appointed Chief Medical Officer at PIH Health Good Samaritan Hospital in March 2025. Dr. Park is a former United States Marine and currently serves in the U.S. Navy Reserve. He has over 10 years’ experience working as an intensivist and as a physician executive for multiple organizations. His extensive expertise in medical management, quality safety, and physician leadership is a perfect fit for PIH Health Good Samaritan Hospital. Dr. Park is board certified in pulmonary critical care and internal medicine and was a former CMO at Providence St. Mary Medical Center.

Community Benefit

Ready, Set, Health!

At PIH Health, we are proud to be our community’s trusted healthcare partner at every stage of life. Our services span the full continuum of care—from childbirth and health education to chronic disease management, end-of-life care, and bereavement support—ensuring that care extends well beyond our hospital walls.

As a nonprofit organization, PIH Health demonstrates its commitment to delivering treatment and fostering health and healing to the local population through community benefit programs and activities. Through targeted programs, partnerships, and outreach, we help individuals and families access the care and resources they need to live healthy lives.

In FY 2025, PIH Health employees and volunteers continued to make a meaningful impact through acts of service and generosity. Together, they helped fulfill holiday wishes for more than 180 local families through an adopt-a-family gift distribution with The Whole Child, donated over 200 duffle bags filled with essentials for individuals affected by the California wildfires in partnership with L.A. CADA, Boys & Girls Club of the Foothills, and the Boys & Girls Club of Pasadena, and provided more than 375 backpacks filled with school supplies to local students during a back-to-school drive hosted by Helpline Youth Counseling.

Our team dedicates time throughout the year to volunteer with local organizations addressing social determinants of health, including food insecurity, housing, and access to care. PIH Health also provides safety-net programs, such as charity care for those who meet eligibility criteria, and connects patients to vital services and resources upon discharge to ensure continued support beyond the hospital.

PIH Health continued to invest in health and wellness and support local organizations with a total community benefit investment of $193,649,656 in FY 2025. PIH Health’s Community Benefit Annual Report details the programs behind these investments—such as charity care, health professions student training, support groups, and research—that strengthen access to care for those who need it most.

Toward the end of the year, PIH Health released its 2025 Community Health Needs Assessment (CHNA) reports. Conducted every three years, the CHNAs feature data including maps, infographics, and community input on a variety of topics including chronic diseases, social determinants of health, and leading causes of death. Separate reports were published for the PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, and PIH Health Whittier Hospital service areas. The findings serve as a foundation for our community health improvement efforts and guide our strategic partnerships.

Grounded in these insights and strengthened by our partnerships, PIH Health remains ready to move forward into a healthier future for all.

Our Community Benefit Investment in FY 2025

Foundation

Supporting the Health of Our Communities

PIH Health Foundation is a 501(c)(3) nonprofit organization with the sole mission of raising funds through philanthropy to benefit PIH Health and its affiliates, including PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, and PIH Health Whittier Hospital. Funds raised by PIH Health Foundation benefit the communities the organization serves through quality healthcare and health-based programs and services.

In FY 2025, $9.8 million was raised in support of PIH Health’s mission to provide exceptional care for our patients and our community. We are deeply grateful for the continued generosity and partnership of our donors, whose commitment makes a lasting difference in the lives of those we serve.

The PIH Health Foundation Annual Golf Tournament was held at Friendly Hills Country Club in October 2024. Community members and loyal supporters spent the day giving back on the greens—raising over $394,000 for cancer care services at PIH Health—providing access to clinical and support services and advanced technologies at our hospitals, oncology offices, and treatment centers.

Early in 2025, PIH Health Foundation launched its Corporate Partners Program, an initiative engaging distinguished companies in advancing high-quality, compassionate care in our community. As part of the program, partners enjoyed exclusive opportunities to connect with PIH Health leadership, including a private dinner with President and Chief Executive Officer James West, and a social mixer with System Vice President of Enterprise Supply Chain Chico Manning. These gatherings fostered meaningful dialogue, strengthened relationships, and reaffirmed our shared commitment to PIH Health’s mission.

In May 2025, PIH Health Foundation hosted its inspiring black-tie gala, This Is The Time, bringing together community members with a shared purpose—to support patients and families facing cancer. Held at the beautiful Hyatt Regency Huntington Beach Resort and Spa, the evening welcomed community leaders, physicians, grateful patients, and philanthropic partners for a heartfelt celebration of hope and healing. Through the generosity of donors, sponsors, and attendees, more than $800,000 in net proceeds were raised to benefit cancer care services at PIH Health. These critical funds will expand access to advanced treatments and compassionate support services that directly benefit those in our care.

In August 2025, PIH Health Foundation’s Your Impact, Their Innovation: A Cancer Care Conversation brought together more than 80 guests for an inspiring Circle of Excellence gathering. Led by Yong Park MD, five cancer experts shared insights on the evolving landscape of cancer care—advancements in treatment, patient-centered approaches, and the vital role of community support.

Thanks to the meaningful and purpose-driven contributions of all our donors, PIH Health continues to deliver exceptional care and expand access to lifesaving services. We extend our heartfelt gratitude to all who contribute to our mission—your support ensures that PIH Health remains a strong, compassionate partner in the health of our communities.

Awards

2025

2025 Cal Hospital Compare Substance Use Disorder Care Honor Roll

2025 Best Hospital and Best Place to Work, and Best Non-Profit and Best Urgent Care Reader Recommended in Los Angeles Downtown News' Best of Downtown

2025 American Heart Association/American Stroke Association’s Get With The Guidelines - Stroke Gold Plus Quality Achievement Award; Stroke Silver Plus Quality Achievement Aware; Target: Stroke℠ Honor Roll; Target: Stroke℠ Honor Roll Elite; Target: Type 2 Diabetes Honor Roll

2025 Hospice Caregiver Experience Award Winner by SHPBest™

2025 California Maternal Quality Care Collaborative Maternal Data Center Super Star Award and Quality & Sustainability Award: Maternal Safety Standards Implementation

2024

2024 National Accreditation Program for Breast Centers

2024 Digital Health Most Wired^® by the College of Healthcare Information Management Executives

2024 Great Place to Work-Certified^™

2024 Best Place to Work and Best Hospital and Best Non-Profit Reader Recommended in Los Angeles Downtown News’ Best of Downtown

2024 American Heart Association/American Stroke Association’s Get With The Guidelines - Stroke Gold Plus Quality Achievement Award; Target: Stroke Elite Plus Honor Roll; Target: Type 2 Diabetes Honor Roll

2024 California Maternal Quality Care Collaborative Maternal Data Center Super Star Award and Quality & Sustainability Award: Maternal Safety Standards Implementation

2024 Cal Hospital Compare Safety Honor Roll and Opioid Care Honor Roll

2024 SCAN Health Plan Top Performing Medical Groups

2024 Blue Distinction® Designation for Maternity Care

2024 Continuing Medical Education Program Reaccredited by the California Medical Association

Corporate Structure

Presidents of Medical Staff

MARK DUBIN MD

President of Medical Staff at PIH Health Downey Hospital

MOEZ KHORSANDI DO

President of Medical Staff at PIH Health Good Samaritan Hospital (term began January 1, 2024 – Present)

ADRIAN CRISAN MD

President of Medical Staff at PIH Health Whittier Hospital (term concluded December 2024)

DANIEL SAKET MD

President of Medical Staff at PIH Health Whittier Hospital (term began January 1, 2025 – Present)

Board of Directors

PIH Health, Inc., Board of Directors elected new officers for FY 2025.

CHARLOTTE WEAVER PhD RN

Chair, PIH Health, Inc., Board of Directors FY 2025

Dr. Weaver has more than 35 years of experience in patient safety and quality, evidence-based practices, and healthcare automation in acute, ambulatory, and post-acute care systems. She carried operational responsibility as a senior executive at Cerner Corporation for the EHR product line with sales, product development, and profit and loss responsibility for eight years. She also served as Sr. VP/Chief Clinical Officer at Gentiva Health, a national home health and hospice health system for nine years. Dr. Weaver is a frequent presenter at national and international conferences and has published extensively as a writer and editor—including a book in 2017 on the use of big data analytics and another book on the impact of digital technologies in nursing, published in 2022. Dr. Weaver holds a doctorate degree in medical anthropology from the University of California, San Francisco/Berkeley; a master’s degree in public health in epidemiology from the University of Washington, a bachelor’s degree in anthropology from the University of Washington, and a nursing diploma from St. Elizabeth’s School of Nursing. Dr. Weaver is a Fellow in both the American Academy of Nursing and Health Information Management Systems Services (HIMSS).

PATRICK MONROE

Vice Chair, PIH Health, Inc., Board of Directors FY 2025

Mr. Monroe is the President and Chief Executive Officer of Rose Hills Memorial Park & Mortuary, the largest memorial park in North America, serving over 10,000 families annually with over 700 associates. Prior to becoming the President and Chief Executive Officer, he served as the Vice President of Operations, Vice President of Business Development, and Director of Business Process Improvement at Rose Hills. Mr. Monroe has over 30 years of senior management experience in all aspects of business management. He started his career as an auditor with KPMG Peat Marwick and as a financial analyst for Home Savings of America. He later served as Adjunct Professor at Crowell School of Business at Biola University for about five years. Mr. Monroe is on the board of the Metropolitan YMCA of Los Angeles, which has 21 branches—including Downey, downtown Los Angeles, and Koreatown—and is one of the largest nonprofit organizations in Los Angeles County. He also serves on the board of governors for the Los Angeles Chamber of Commerce. Mr. Monroe holds a bachelor’s degree in accounting from Loyola Marymount University and a master’s degree from the Drucker School of Management at Claremont Graduate University. Mr. Monroe resides in North Tustin with his wife, Christine.

PAUL TREINEN

Secretary, PIH Health, Inc., Board of Directors FY 2025

Mr. Treinen is a tax principal and managing principal of the office of CliftonLarsonAllen LLP’s (“CLA”) Irvine and San Diego offices. CLA is a national certified public accounting firm with 130 offices. The firm currently has approximately 8,000 employees nationally and approximately 160 employees in the two offices managed by Mr. Treinen. The firm is in the top 10 accounting firms nationally. Specializing in corporate and pass-through taxation, Mr. Treinen has 35 years of experience with clients in the hospitality, retail, real estate, and senior care aged service industries. Mr. Treinen has extensive experience in mergers and acquisitions, transactional issues, business formations, and exit strategy planning. He also has experience and direct involvement with manufacturers and distributors. Mr. Treinen is an alumnus of California State University, Fullerton where he received his bachelor’s degree in business administration. He received his certification as a public accountant in 1992 and is a member of the American Institute of Certified Public Accountants. Mr. Treinen resides in Tustin, California, with his wife of 29 years, Kristin, and their three sons: Trevor, Corey, and Brady.

ALEX ALVAREZ

Treasurer, PIH Health, Inc., Board of Directors FY 2025

Mr. Alvarez is Sr. Vice President of Organizational Development for Motorcar Parts of America, Inc. He is a finance/organizational professional with extensive experience in rapid-growth and start-up companies for U.S. and international operations across 10 countries including Brazil, Chile, Mexico, Peru, Singapore, China, Hong Kong, Japan, Malaysia, and Canada. Mr. Alvarez has more than 39 years of experience in business development, accounting, finance, and organizational development. He holds a bachelor of arts degree in business economics with an emphasis in accounting from the University of California, Santa Barbara. Mr. Alvarez and his wife pf 38 years, Jennifer, reside in Whittier and have one daughter and two grandsons.

PIH Health was pleased to welcome our newest members to its FY 2025 Board of Directors—
Scott Krog, Regine Lawton, Deborah Medrano, and Scott Southron.
Their terms began on December 13, 2024.

SCOTT KROG

PIH Health, Inc., Board of Directors FY 2025

Mr. Krog has served as the chief financial officer (CFO) of Magnaflow and for Materia, Inc., as well as Regional Finance Director for Colgate-Palmolive. Mr. Krog is an accomplished leader with extensive experience driving profitability, organizational change and collaboration across management levels and partnerships. Mr. Krog is a qualified certified public accountant in California. He holds a master of business administration from Chapman University and received his bachelor’s degree in accounting from California State University, Fullerton.

REGINE LAWTON

PIH Health, Inc., Board of Directors FY 2025

Ms. Lawton is a trusted global advisor and business technology executive with over 25 years of management experience. Ms. Lawton has been leading both Engineering and IT teams over the past 25 years and most recently, Chief Techonology Officer at Zartico, with prior roles as Chief Information Officer, Chief Information Security Officer while at Modern Technologies, AeroVironment and Technicolor. Ms. Lawton holds an executive master of business administration from Pepperdine University, as well as a master’s degree in computer engineering from Santa Clara University and a bachelor’s degree in computer science from Pace University.

DEBORAH MEDRANO

PIH Health, Inc., Board of Directors FY 2025

Ms. Medrano, a former food scientist turned CFO, is a global consumer business leader with 25 years of experience growing brands such as Disney, Discovery, and Harry Potter across categories, channels, and geographies. She has a proven track record in transforming consumer products, entertainment, and technology companies through financial and strategic leadership roles. Ms. Medrano holds a master of business administration from the Stanford Graduate School of Business and earned a bachelor of science in food science from University of California, Davis.

SCOTT SOUTHRON

PIH Health, Inc., Board of Directors FY 2025

Mr. Southron is the President of TruConnect Communications, the largest provider of premium wireless services to the underserved communities in the country. As a dynamic operational leader with a background in finance and operations, Mr. Southron specializes in optimizing business processes, scaling operations, and driving efficiency across complex organizations. He brings extensive multi-industry expertise in implementing and growing innovative technologies and services at companies such as MCI, Price Waterhouse, and the Walt Disney Company. His hands-on approach to operational transformation has consistently elevated organizations to market-leading positions through streamlined workflows, team empowerment, and data-driven decision-making. Mr. Southron holds Bachelor of Science degrees in both finance and accounting from the University of Southern California.

PIH Health 2024 - 2025 Board of Directors

PIH Health, Inc.

Alex Alvarez
J. Richard Atwood
Thurso Barendse
Melanie Batiste
Marissa Goldberg
Peter Greaney MD
Jeffrey Hamar
Scott Krog
Regine Lawton
Deborah Medrano
Patrick Monroe
William Roth
Tracea Saraliev
Scott Southron
Paul Treinen
Charlotte Weaver PhD RN, Chair
Kenton Woods

PIH Health Downey Hospital

Alex Alvarez
J. Richard Atwood
Melanie Batiste
Thurso Barendse
Mark Dubin MD
Marissa Goldberg
Peter Greaney MD
Jeffrey Hamar
Scott Krog
Regine Lawton
Deborah Medrano
Mark Minkes MD
Patrick Monroe
William Roth
Tracea Saraliev
Scott Southron
Paul Treinen
Charlotte Weaver PhD RN, Chair
Kenton Woods
Paul Yoshino MD

PIH Health Good Samaritian Hospital

Alex Alvarez
J. Richard Atwood
Melanie Batiste
Thurso Barendse
Marissa Goldberg
Peter Greaney MD
Jeffrey Hamar
Moez Khorsandi DO
Scott Krog
Regine Lawton
Deborah Medrano
Patrick Monroe
William Roth
Tracea Saraliev
Scott Southron
Paul Treinen
Charlotte Weaver PhD RN, Chair
Kenton Woods

PIH Health Whittier Hospital

Alex Alvarez
J. Richard Atwood
Melanie Batiste
Thurso Barendse
Adrian Crisan MD
Peter Greaney MD
Marissa Goldberg
Jeffrey Hamar
Scott Krog
Regine Lawton
Deborah Medrano
Patrick Monroe
Daniel Saket MD
William Roth
Tracea Saraliev
Scott Southron
Eduardo Tovar MD
Paul Treinen
Charlotte Weaver PhD RN, Chair
Kenton Woods

PIH Health Physicians

Alex Alvarez
J. Richard Atwood
Melanie Batiste
Thurso Barendse
Jerry Floro MD
Marissa Goldberg
Brent Gray MD
Peter Greaney MD
Jeffrey Hamar
Scott Krog
Regine Lawton
Deborah Medrano
Mark Magged MD
Patrick Monroe
Sanatkumar Patel MD
William Roth
Tracea Saraliev
Scott Southron
Paul Treinen
Charlotte Weaver PhD RN, Chair
Kenton Woods

PIH Health Insurance Company

Alex Alvarez
J. Richard Atwood
Thurso Barendse
Melanie Batiste
Jerry Floro MD
Marissa Goldberg
Peter Greaney MD
Jeffrey Hamar
Scott Krog
Maureen Jensen MD
Regine Lawton
Deborah Medrano
Michael Maehara MD
Mark Magged MD
Keith Miyamoto MD
Patrick Monroe
William Roth
Daniel Saket MD
Tracea Saraliev
Scott Southron
Paul Treinen
Charlotte Weaver PhD RN, Chair
Richard Zoraster MD
Kenton Woods
Richard Zoraster MD